Track Your Order

Stay updated on the status of your Boutique Joya order.

Enter Your Tracking Number

How It Works

Once your order has been prepared and shipped, you will automatically receive an email containing your tracking link.

This link allows you to follow your package in real time.

Handcrafted & Engraved Pieces

Custom‑made and engraved items require additional production time.

Your tracking link will be sent as soon as your handcrafted piece is ready to ship.

Need Assistance?

If you haven’t received your tracking email or need help with your order, our Customer Care team is here for you.

We respond personally to every message.